Subject: | Re: Draytek Vigor support and forum grievances
| Date: | Fri, 29 Aug 2003 18:19:05 +0100
| From: | "tHatDudeUK" <random_chars@btinternet.com>
| Newsgroups: | uk.comp.home-networking,uk.telecom.broadband
|
"Dave G" <Dave G@NoSpam.Co.UK> wrote in message
news:3f4f60d4$0$247$fa0fcedb@lovejoy.zen.co.uk...
> Not a bad plan but what if the product has a fault... or develops one
within
> the warranty period. My first 2600 arrived rattling like a very rattly
> thing... could have been a loose component, could have been a bit of
solder
> or plastic... either way I wasn't prepared to take the shrink-wrap off and
> use it... Buying from a reputable supplier meant that it could be replaced
> within 2 days.
I am led to believe you can return them directly to Draytek should there be
a problem but I'm guessing if it arrives damaged (rather than ends up)
they'd rather you return it to the retailer....
|