Subject: | Re: Draytek Vigor support and forum grievances
| Date: | Fri, 29 Aug 2003 12:22:14 +0100
| From: | "tHatDudeUK" <random_chars@btinternet.com>
| Newsgroups: | uk.comp.home-networking,uk.telecom.broadband
|
"David Lindsay" <only@use.reply-to.co.uk> wrote in message
news:NYOa5WCa5xT$Ews$@clara.net...
> X-no-archive: yes
> In article <bim8ag$ap64j$1@ID-158809.news.uni-berlin.de>, tHatDudeUK
> <random_chars@btinternet.com> writes
> >To everyone interested in Draytek Vigor products.
> >
> >I signed up to their UK support forum (which granted had an agreement
which
> >said I had to own a Vigor router) and posted a pre-purchase question.
Each
> >time, the post, along with the account that posted it was deleted within
a
> >few hours with no explanation...
>
> Its a peer to peer technical newsgroup (asfaik) and asking peoples views
> about the Draytek performance is probably off topic.
> The forum looks pretty good to me and on that basis I plan to buy a
> Draytek. Its nice to know that there is a lifeline. Why don't you get a
> DLink, now that's good customer service (hint of sarcasm).
I could have asked the questions saying I own a Dratek router blah de blah
does it do this and my posts wouldn't be pulled.
Solwise's support doesn't seem to bad but the router set-up seems a little
complex and there seems to be perhaps a little less traffic on their forum
than the Draytek one.
I got a nice e-mail anyway today. Apparently they have users with 62db loss
on the line (possibly more unreported). Is this good considering I'm on the
outer range for ADSL at my exchange?
|