I know this is not easy but get a small flashlight and LOOK down the
disposal and see if you can see something stuck.

usually you can turn the Allen wrench in reverse if you can't it might be
badly jammed or old and rusty.  How old is the disposal if it is old and
original you are probably going to have to replace it.

Have someone try moving the Allen wrench back and forth while you look down
the disposal so you can see what is stooping it from spinning!

Disposal replacement is fairly easy!

Wayne


"Mainster" <mainew@cox.net> wrote in message
news:2b6ed326.0306291227.3141d278@posting.google.com...
> I have a hum when I turned it on. I tried the allen wrench, but cant
> get it to turn. I tried the reset button. Any help would be
> appreciated.
>
> Thanks
> Bill