Subject: | Re: AIM (AOL Instant Messenger) and Audio
| Date: | Sun, 07 Dec 2003 01:19:35 GMT
| From: | "\\o)--(o)/" <nouser@axi.net>
| Newsgroups: | 24hoursupport.helpdesk,alt.aol
|
I had that same problem and I installed a popup blocker and it worked
for the AIM client also.I am running the free version of Pop-Up
Stopper from www.panicware.com.
On Fri, 5 Dec 2003 15:16:03 -0500, "TJ" <TJ@none.not> wrote:
>Sorry if I'm not asking in the correct places but I can't find my answer via
>Google, nor can I find a newsgroup dedicated to AIM on Giganews... Anyway;
>
>Recently AOL Instant Messenger (AIM) has been including audio (mostly from
>movie
>trailers) with the advertisements at the top of the Buddy List.
>
>I'm at my wits end.
>
>I can stop the news ticker, and the stock ticker, but I
>can't seem to figure out how to stop the audio portion of these
>advertisemnets.
>
>Honestly, I don't care if they want to run video up there. I never look at
>it anyway. But the audio has GOT to GO!
>
>Calling AOL is no help. The following is a transcript from a call I made
>about a
>week ago:
>
>{phone menu}
>{transfer}
>{transfer}
>{transfer}
>
>Finally I get a 'live one' on the line who's name is something I can't even
>pronounce, let alone spell, and I pose my query;
>
>The response? "AOL and AIM are different. There is nothing AOL can do
>about it. You need to contact AIM."
>
>So I say, "That's kinda funny. AIM has the acronym AOL in it. It's called
>AOL-Instant-Messenger, right? How is it different?"
>
>The response? "I'm not sure."
>
>So I say, "Can you give me a contact number for AIM?"
>
>The response? "AOL is different than AOL Instant Messenger."
>
>So I say, "Yes, so you've said. Can you give me a contact number for AIM?"
>
>{pause}
>
>The response? "I'm sorry sir, but I don't have that information available."
>
>So I say, "That's OK. You've done enough."
>
>The response? "Thank you for calling AOL. Is there anything else I can
>help ....
>
>So I say, {CLICK}
>
>NOW what am I gonna do to stop AOL from jamming sounds down my throat that I
>never asked for, and have NO (obvious) WAY of turning off?
>
>Ahh. I know. I'll go to the AIM page www.aim.com. SURELY there will be
>assistance, or a contact number there!
>
>WRONG!
>
>The only "contact" I see listed leads to a "Bug Report".
>
>Fine. That's the way you want it? That's the way you get it.
>
>So each and every day, for a nearly a month, I have submitted a bug report
>to AIM
>after reading my morning email. In each and every instance I give accurate
>information, and chose "sound" from the drop-down menu form. And because
>the problem is (of course) not listed, I use the text boxes, "Describe the
>Problem" and "Steps needed to Recreate the Problem".
>
>Under "Describe" I write; "I'm hearing movie trailers I never asked to
>hear, and it distracts from my normal means of communication with others."
>
>Under "Steps" I write; "Launch AIM"
>
>No joy.
>
>I *MUST* be missing something. Is there SOME simpler way to make it stop?
>
>
>
>
>
>
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